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Responsible Gaming

Lucky Tiger Casino is committed to promoting a safer and more informed approach to online gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Before you play, consider your budget, understand the risks and only gamble with money you can afford to lose.
Lucky Tiger Casino operates under a licence issued by the Curacao Gaming Authority, licence number 365/JAZ, held by Alistair Solutions N.V., registered in Curacao under registration number 155702.

Gamble for entertainment

Online gambling can be enjoyable when it is approached as a leisure activity. However, every wager carries a risk of loss, and outcomes are determined by chance or the rules of the relevant game. There is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not influence future outcomes, and a losing run does not mean that a win is due. Treat each bet as a cost of entertainment rather than an investment or source of income.

Set a personal entertainment budget before you begin and make sure it is separate from money needed for everyday living. Do not use rent, mortgage payments, household bills, education costs, savings, borrowed money or credit intended for essential expenses to gamble. If a loss would affect your ability to meet your financial responsibilities, do not place the wager. It may help to keep a record of your deposits, wagers and losses so that your activity remains clear.

Decide how long you will play before opening your account or starting a session. Take regular breaks and avoid gambling when you are tired, upset, stressed, under the influence of alcohol or other substances, or trying to distract yourself from personal difficulties. Gambling should never be used as a way to recover losses, manage emotions or escape from problems. If you notice that gambling is becoming more important than work, family, study or other interests, stop and consider seeking support.

Practical ways to stay in control

  • Decide how much money and time you are comfortable spending before you play.
  • Keep gambling separate from other entertainment and household spending.
  • Use available account controls to set suitable deposit, wagering, loss or session limits where offered.
  • Take breaks and regularly review your gambling activity.
  • Never chase losses by increasing your stakes or gambling for longer.
  • Do not borrow money or sell possessions to fund gambling.
  • Avoid gambling when your judgement may be affected by alcohol, medication or other substances.
  • Do not gamble to solve financial problems or create an income.
  • Keep your account details secure and do not allow another person to use your account.
  • Only use the service if you are legally permitted to gamble in your location.

Recognising signs of concern

Gambling can become difficult to manage for some people. The earlier you notice a change in your behaviour, the easier it may be to take action. Consider whether gambling is beginning to affect your finances, relationships, work, studies, health or general wellbeing. You do not need to wait for a serious financial loss before taking concerns seriously.

Possible warning signs include spending more time or money gambling than you intended, feeling restless or irritable when trying to stop, repeatedly attempting to win back losses, hiding gambling activity from people close to you, or thinking about gambling throughout the day. You may also be experiencing a problem if you are missing work or other commitments, using gambling to cope with stress, or asking others for money after gambling losses.

  • You often exceed the budget or time limit you set.
  • You feel unable to stop once a session has started.
  • You increase your bets to achieve the same excitement.
  • You gamble to escape sadness, anxiety, loneliness or other difficult feelings.
  • You feel guilty, worried or secretive about your gambling.
  • Gambling causes arguments or affects your relationships.
  • You have difficulty paying bills or meeting other financial commitments.
  • You try to recover losses by continuing to gamble.
  • You have attempted to reduce or stop gambling but have not been able to do so.
  • You borrow money, sell belongings or use credit to continue gambling.
  • You neglect work, study, health, family or social activities because of gambling.

One sign does not automatically mean that you have a gambling problem, but concerns should not be ignored. If gambling no longer feels like entertainment, stop playing and seek independent support. Speaking with a trusted family member, friend, financial counsellor or qualified health professional can be a useful first step. You do not need to wait until the situation becomes serious before asking for help. Honest conversations can help you understand what is happening and decide what action is right for you.

Tools and account restrictions

Depending on the services and features available to your account, you may be able to use tools designed to help you manage your gambling. These may include deposit limits, loss limits, wagering limits, session reminders, time-out options and activity information. Use these tools before you play and choose settings that reflect your personal budget and circumstances.

A limit is most effective when it is realistic and agreed in advance. Do not set a limit with the intention of changing it during a session. If you reach a limit, treat it as a signal to stop for the relevant period rather than looking for another way to continue gambling. The availability, operation and timing of account controls may vary according to applicable service requirements and the terms that apply to your account.

Taking a break or stopping

If you feel that you need a break, stop gambling and use any available time-out or account restriction option. If you want to stop permanently, contact the relevant support channel through the website and ask about account closure or self-exclusion. Provide enough information for the request to be identified and processed, but never share your password or other confidential security information.

Account closure or self-exclusion is intended to prevent access for the selected period or on the applicable basis. It is not a substitute for professional support. If you ask to restrict or close your account, do not create another account or use another person's account to continue gambling. Tell people you trust about your decision and consider removing gambling applications, notifications and saved payment details from your devices.

  1. Stop gambling and take a clear break from the website.
  2. Review your recent activity, spending and available funds.
  3. Apply suitable limits, a time-out or account closure option.
  4. Contact an independent gambling support service or health professional.
  5. Speak with someone you trust and ask them to support your plan.
  6. Seek financial guidance if gambling has affected bills, debts or other commitments.

If you are supporting someone who is concerned about gambling, listen without judgement and encourage them to seek professional assistance. Avoid providing money that may be used for gambling, but help them identify practical steps such as applying restrictions, reviewing finances and speaking with a qualified counsellor.

Support and further information

Support is available in Australia for people affected by gambling, as well as for family members, friends and others who may be concerned. Independent support services can provide confidential information, counselling and practical guidance. You can search for an appropriate service in your state or territory through official Australian health and community service websites, or speak with a qualified health professional.

If gambling has created financial pressure, consider contacting a free or independent financial counselling service. A financial counsellor may help you understand your options, organise your commitments and prepare a plan for managing debt. Avoid high-cost borrowing or taking out new credit to cover gambling losses. Do not respond to financial pressure by increasing your bets or trying to win back money quickly.

If you are in immediate danger, feel unable to keep yourself safe or are thinking about self-harm, stop gambling and contact emergency services or an urgent crisis support service in Australia. Gambling losses are never a reason to put your safety at risk. If you are supporting someone else, listen carefully, encourage professional assistance and seek urgent help if you believe there is an immediate safety concern.

Our approach

Lucky Tiger Casino aims to provide clear information and encourage responsible choices. We may take steps to protect account holders and may ask questions or request information where this is necessary to support safer gambling, meet applicable requirements or protect the integrity of the service. We may also restrict, suspend or close an account where required by our terms, applicable law or responsible gambling procedures.

Responsible gambling is a shared responsibility. Our information cannot remove the inherent risks of gambling and does not guarantee that a player will avoid harm. You remain responsible for understanding your own limits and deciding whether gambling is suitable for you. Review the applicable terms and conditions for information about account use, restrictions and available support options.

By choosing to gamble, make sure you understand the activity, accept that losses are possible and have a plan for stopping. If you are under the legal gambling age, do not use the service. Parents and guardians should use device, payment and account controls to help prevent underage access. Keep login details private and report suspected account misuse through the website's available support process.