Up to $7,500 AUD
Terms & Conditions
1. General terms
These Terms & Conditions apply to the Lucky Tiger Casino website, related services, games, promotions and account features, unless different terms are clearly stated for a particular product or offer. They should be read together with any applicable Privacy Policy, Responsible Gambling information, promotional rules and other notices displayed on the website.
Lucky Tiger Casino may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or business practices. The updated version will apply from the date it is published, unless another effective date is stated. You should check this page regularly. Continued use of the website after an update means that you accept the revised terms.
The website is intended for adults who are legally permitted to participate in online gambling in their location. You are responsible for checking whether online gambling is lawful where you live and for complying with all relevant Australian laws and regulations. You must not use the website if doing so would breach a law or restriction that applies to you.
Eligibility and account responsibility
- You must meet the minimum legal age and any other eligibility requirements that apply to the service.
- You must provide accurate, current and complete information when registering or using your account.
- You must keep your login details private and take reasonable steps to prevent unauthorised access.
- You may only create and use an account for yourself, unless expressly permitted otherwise.
- You must tell us promptly if you believe your account has been accessed without permission or if your account information is incorrect.
- You must not sell, transfer, lend or otherwise allow another person to use your account.
You remain responsible for activity carried out through your account when your login details have been used, except where that activity resulted from a failure by Lucky Tiger Casino to apply reasonable security measures. We may ask you to verify your identity, age, location or source of funds before allowing particular account activity.
2. Accounts, payments and withdrawals
Only one personal account is generally permitted for each player. If we identify duplicate, linked or misleading accounts, we may restrict, suspend or close them and review any related activity. Any action taken will be considered in light of the information available and the requirements that apply to the service.
You may only deposit money using a payment method that belongs to you or that you are authorised to use. Deposits must be made for the purpose of using the available services and must not be used to conceal the source of funds, move money between people or carry out an unlawful transaction.
You should only deposit an amount you can afford to lose. The amount displayed in your account should not be treated as a bank balance, investment or guaranteed return. Gambling outcomes are uncertain, and you should not deposit funds with the expectation of recovering previous losses.
Withdrawal requests may be subject to account checks, payment processing requirements, minimum or maximum thresholds, the reversal of invalid transactions and any specific rules shown at the time of the request. We may require additional information before processing a withdrawal. Funds may be returned using an appropriate verified payment method where this is reasonably necessary.
You are responsible for checking transaction details before confirming a deposit, withdrawal or other payment instruction. If you notice an error, duplicate transaction or suspicious activity, contact the available support channel through the website as soon as possible. Payment providers may apply their own terms, fees or processing conditions.
Verification and compliance checks
To protect players and help prevent fraud, money laundering, underage gambling and other unlawful activity, Lucky Tiger Casino may conduct verification and compliance checks. These checks may involve requesting documents or information about your identity, age, address, payment method or source of funds. Information should be supplied accurately and within a reasonable time.
If requested information is not provided, cannot be verified or indicates that the account does not meet the applicable requirements, access to some or all services may be delayed, restricted or refused. We may also report or handle activity where required by law.
3. Games, promotions and acceptable use
Games are provided for entertainment and are subject to the rules displayed for each game. You should review those rules before playing, including information about stakes, features, outcomes and any applicable conditions. Game results may be determined by random or automated systems, and no outcome can be guaranteed.
We may suspend a game or service where there is a technical issue, maintenance, suspected manipulation, an error in the game or another operational reason. If a material error affects a transaction or result, we may take reasonable steps to correct the error and deal with affected activity in accordance with applicable requirements.
Promotional offers
Promotions, bonuses, competitions and other offers are subject to their own terms. Those terms may include eligibility requirements, an expiry date, participation instructions, wagering or play conditions, excluded games, maximum values and limits on one offer per person, household, device or payment method. A promotional offer should not be used unless you understand the conditions that apply.
We may amend, withdraw or refuse a promotion where permitted, including where there is suspected misuse, fraud, collusion, technical abuse or a breach of the applicable offer terms. Promotional benefits may be removed if they were credited in error or obtained through activity that does not comply with the relevant rules.
Prohibited activity
- Using the website for an unlawful, fraudulent or deceptive purpose.
- Attempting to manipulate games, results, promotions, payment systems or account records.
- Using software, devices, scripts, bots or other tools designed to gain an unfair advantage.
- Exploiting a technical fault, pricing error or other obvious mistake.
- Colluding with other players or interfering with another person's use of the website.
- Uploading harmful code or attempting to bypass security, access controls or geographical restrictions.
- Providing false information or using another person's identity or payment method without permission.
4. Suspension, privacy and liability
Lucky Tiger Casino may suspend, restrict or close an account where reasonably necessary, including for suspected fraud, breach of these terms, failed verification, responsible gambling concerns, payment issues, legal requirements, prolonged inactivity or conduct that may harm the website or other players. We may also limit access to particular games, features or promotions.
If an account is closed, any remaining balance will be handled in accordance with applicable law, these terms and the outcome of any necessary checks. Funds associated with fraud, unlawful conduct, a payment reversal or a breach may be withheld or dealt with as permitted by law. Closing an account does not remove obligations that arose before closure.
Personal information is handled in accordance with the Lucky Tiger Casino Privacy Policy. This may include information collected during registration, gameplay, payments, verification, customer support, security monitoring and responsible gambling assessments. You should read the Privacy Policy to understand how information may be collected, used, stored and disclosed.
We aim to keep the website available and accurate, but access may occasionally be interrupted by maintenance, network problems, device issues, third-party services or events outside our reasonable control. To the extent permitted by law, we do not guarantee that the website will always be uninterrupted, error-free, secure or suitable for every purpose.
Nothing in these terms excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation. Subject to those rights, you use the website at your own risk and are responsible for ensuring that your device, connection and account details are secure.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. Set a budget and time limit before you play, take regular breaks and avoid gambling when upset, tired or affected by alcohol or other substances. Never borrow money or use essential household funds to gamble.
- Use available deposit, spending, loss or session controls where offered.
- Consider a time-out or account closure if gambling is no longer enjoyable or manageable.
- Do not chase losses or increase stakes to try to change a losing result.
- Seek help from an appropriate Australian gambling support service if gambling is causing concern.
- Contact the available support channel if you want information about account restrictions or self-exclusion options.
5. Complaints and applicable terms
If you have a question, transaction concern or complaint, please use the customer support channel made available on the website. Provide enough information for the matter to be reviewed, such as your account details, relevant dates and a description of the issue. Do not include another person's private information unless it is necessary and you are authorised to provide it.
We will review complaints fairly and may request further information. You should keep copies of relevant messages, transaction records and promotional terms. If a dispute concerns a particular game, payment or promotion, the specific rules displayed for that service may also apply.
These terms are intended to be read consistently with applicable Australian law and any mandatory consumer protections. If a provision is found to be invalid or unenforceable, it will be read down or removed to the extent necessary, while the remaining provisions continue to apply. A failure to enforce a provision immediately does not mean that it has been waived.
For questions about these Terms & Conditions, please refer to the support options displayed on the Lucky Tiger Casino website. By continuing to use the website, you acknowledge that you have had an opportunity to read and understand these terms.